Great company /great customer service
I ordered one pair of underwear for my daughter. She wore and after a few hours she said they were comfortable so I ordered several more...$85.00 worth. I should have known better because she’s super sensitive and sure enough the next time she wore them she had complaints. I don’t think there was really anything wrong with the product she’s just really picky and I just think they weren’t a perfect fit for her. So a few days later the $85 order arrived. I didn’t open it and just contacted Knox about a return. They immediately gave me a refund without our me even returning all of the underwear. Then they sent me a really nice email saying that they gave me the 85 refund but that I could KEEP all of the products and give them to someone else or donate them to a women’s shelter. How nice is that?! Not many companies would do that. I’ll definitely be donating them my local women’s shelter.
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large