Shipping
All Orders
Please allow 1-2 business days for your order to dispatch. Orders placed on Friday after 1 PM will not be processed until the following Monday.
COVID-19 Updates: Your parcels are still in safe hands, but please note that delivery times may fall outside of the normal standard. For more information please see the USPS website. Due to COVID-19 precautionary measures, there may be some delays shipping your order.
United States
Standard Shipping
Orders shipping within the United States will ship with USPS via DHL.
Standard US shipping is free on eligible orders over $70 USD*. Orders under $70 USD are $7 USD for standard shipping depending on location.
*After discounts, before shipping and taxes. Digital gift cards do not count towards the free shipping threshold.
Estimated Delivery Times
Standard: 3-10 business days for urban areas, 6-15 business days for remote locations.
Express: Calculated based on location at checkout.
Please note, estimated shipping times are not guaranteed. Your package may take longer than usual to arrive due to heavy incoming parcel volumes and the important safety measures implemented by our delivery partners.
We are not able to ship to US territories (including Puerto Rico, U.S. Virgin Islands, Guam, Northern Mariana Islands and American Samoa) at this time.
Duties: Orders over $700 may be subject to customs/duties upon receipt.
Canada
Shop www.knixteen.ca to order in Canadian currency.
Standard Shipping
Orders shipping within Canada will ship via Canada Post or Purolator depending on address and location.
Standard Canadian shipping is free on eligible orders over $80 CAD*. Orders under $80 CAD are $10 CAD for standard shipping. Orders delivering to NWT, Nunavut, and Yukon under $100 CAD* are $20 CAD for standard Canada shipping.
*After discounts, before shipping and taxes. Digital gift cards do not count towards the free shipping threshold.
Estimated Delivery Times
Standard: 3-10 business days for urban areas, 6-15 business days for remote locations.
Express: Calculated based on location at checkout.
Please note, estimated shipping times are not guaranteed. Your package may take longer than usual to arrive due to heavy incoming parcel volumes and the important safety measures implemented by our delivery partners.
International
Orders shipping within the United States will ship with your local carrier via Canada Post International.
Standard international shipping is free on eligible orders over $200 USD*. Orders under $200 USD are $25 USD for standard shipping depending on location.
*After discounts, before shipping and taxes. Digital gift cards do not count towards the free shipping threshold.
Standard: For international orders, please allow 10-25 business days.
Please note, estimated shipping times are not guaranteed. Your package may take longer than usual to arrive due to heavy incoming parcel volumes and the important safety measures implemented by our delivery partners.
Duties: Customers are responsible for any customs/duties upon receipt of order. Orders are shipped from Canada.